• 1 Company Information

Art Novague is a subsidiary of Maison Novague GmbH.
Head office: Ernst-Böhme-Str. 27, 38112 Braunschweig, Germany
Store address: Wielandstr.37, 10629 Berlin, Germany
Managing Director: Fariba Pourkhajani
Tax ID: 61 092 378 438
USt-IdNr: DE 351073310
Email: info@maison-novague.com
Phone: 03089750123

  • 2 Definitions and Scope

These terms apply to all private consumers purchasing for personal, non-commercial purposes.

  • 3 Conclusion of Contract

  1. Product display on the website is an invitation to order, not a legally binding offer.
  2. By completing the checkout process, the consumer submits a legally binding purchase offer.
  3. Order process: select product → add to cart → review → checkout → login/register → final confirmation → submit order.

An automatic email confirms the order.

  • 4 Prices, Taxes, and Payment

  • Prices include VAT; shipping costs are additional.
  • For shipping details, please refer to the Shipping Costs page.
  • Payment options:
    • PayPal
    • Credit Card (Visa / MasterCard)
    • Klarna (Germany & Austria)

  • 5 Delivery

  • Germany: 2–5 business days
  • EU countries: 5–10 business days
  • Products are produced and shipped after order and payment.

  • 6 Retention of Title

Ownership remains with the store until full payment is received.

  • 7 Right of Withdrawal

  • Consumers can withdraw within 14 days without reason.
  • Notification must be sent via email (info@Artnovague.com) or letter.
  • Return shipping costs borne by the customer, unless defective.
  • Customized products are excluded.

  • 8 Complaints

  • Faulty or wrongly delivered products will be replaced.
  • Shipping costs reimbursed if the mistake is on the store.

  • 9 Product Information

  • Products made of PLA, indoor use only.
  • Avoid temperatures above 40°C or direct sunlight.
  • Each product is unique; minor grooves are normal.

  • 10 Limitation of Liability

  • Use dried flowers; for fresh flowers, use supplied PP insert.
  • No liability for misuse; health and safety exceptions apply.

  • 11 Applicable Law

German law applies exclusively; consumer rights respected.